Harmonic Music LLC ("Harmonic," "we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you access the www.harmonic.fm website, our mobile applications, and other services offered by Harmonic (collectively, the "Service"). By accessing or using our Service, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.
01What Personal Data Does Harmonic Collect?
- User Information: Name, username, password, email address, profile picture, settings, and account preferences.
- Financial Information: Payment details (processed by Stripe). Harmonic does not store credit card details. For more details, please see Stripe's Privacy Policy.
- Artist/Band Information: Profiles, biographies, payout details, and tags.
- Fan Information: Name, email, country of residence, zip code, and biography.
- Curators: Content posted by curators, including reviews, playlists, and recommendations.
- Emails and Messages: Communications such as receipts, newsletters, and support messages.
- Automatically Collected Data: Website logs, cookies, IP address tracking, and analytics data.
Harmonic uses cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. These may include session cookies, analytics cookies (e.g., Google Analytics), and functional cookies. You can control cookie preferences in your browser settings or through cookie banners where applicable.
02Artists' & Curators' Rights & Content Usage
- Artists and curators retain full ownership of their original content posted on Harmonic.
- Harmonic may use artist and curator content for promotional and marketing purposes (e.g., social media, newsletters).
- Artists and curators who wish to opt out of promotional use can contact support@harmonic.fm.
03How Does Harmonic Use Your Personal Data?
- To provide, maintain, and improve our Service.
- To process payments securely via Stripe.
- To facilitate artist-fan interactions and offer promotions.
- To ensure security, prevent fraud, and comply with legal obligations.
04Email Communications
- We may track email engagement for service improvements.
- Users can unsubscribe from marketing emails using the 'unsubscribe' link.
05When Do We Collect Personal Data?
- Upon account creation, purchases, and interactions with the website or app.
- Through third-party services like Stripe for payment processing. Payment information provided via Stripe is subject to Stripe's Privacy Policy, and Harmonic does not directly collect or store sensitive financial information.
06How Long Does Harmonic Retain Your Data?
- Data is stored only as long as necessary for its intended purpose, unless required by law.
07How Does Harmonic Share Your Data?
- We do not sell personal data.
- We may share data with service providers (e.g., Stripe for payments, Google Analytics for analytics, SendPulse for email marketing and automation).
- Users can opt-in to share limited information with artists/bands they support.
- Legal compliance may require disclosure of personal data.
- User data may be transferred in the event of a business acquisition.
08Data Security
- We implement industry-standard security measures to protect user data.
- Users are advised to safeguard their account credentials.
- Users will be immediately notified in the event of a data breach.
09Your Rights & Choices
- Users may request access, updates, or deletion of personal data.
- Marketing opt-outs are available via email settings.
- Your rights may vary depending on your location. For example, users in the European Union, California, or other jurisdictions may have additional rights under local laws. We will honor all applicable legal requirements.
If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal data we collect and how we use it
- The right to request deletion of your personal data
- The right to opt out of the sale or sharing of your personal data (Harmonic does not sell personal data)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, contact support@harmonic.fm.
10Children's Privacy
- Harmonic does not knowingly collect data from children under 18.
- If such data is identified, it will be deleted immediately.
11Data Transfers
- User data may be stored or processed in countries outside of their residence.
- We take necessary legal safeguards for international transfers.
12Changes to This Privacy Policy
- We may update this Privacy Policy and notify users of significant changes via email or website notice.
13How to Contact Us
Email: support@harmonic.fm
Mailing Address: Harmonic Music LLC Dan Servantes 509 E Saucon St Hellertown, PA 18055